Welcome to Haldimand & Norfolk Social Services

Partners in building a strong community

Haldimand & Norfolk Social Services and its many partners plan and deliver a variety of human services that build and sustain our community. These services are designed to help residents enhance their participation in the community and ultimately improve their quality of life.

Our Mission

Working in partnership within our communities to provide financial, employment and support services.

Our Vision

As a dedicated team, we will be recognized as a progressive and innovative leader delivering financial, employment and support services that enhance quality living within our communities.

piggy bank with calculator and money pile

Financial Services

Employment & Community Support

Children’s Services

Housing

Apply for Social Assistance Online

Individuals wishing to apply for Ontario Works assistance online can access the internet at any Haldimand or Norfolk County library at no charge. NOTE: Be sure to keep going until you receive your “Confirmation Number”.

Direct Bank Deposit

Have your Social Assistance deposited directly to your bank account. No waiting for the mail to come (2‐3 days), or until you can get to the bank. No misplacing or losing your cheque before getting to the bank and usually receive your deposit within 1‐2 days. Sign up today!

Red Mailbox with mail Isolated on White Background.

Don’t Forget to Check Your Mail

Haldimand and Norfolk Social Services – Ontario Works Division is conducting random home visits to ensure you are receiving the correct amount of financial assistance. These visits are a mandatory component of the Ontario Works program. Visits will be 15 to 20 minutes in length and may include a review of the Rights and Responsibilities form. A letter will be sent to advise you for visit date and time.

2016 HNSS Annual Report

2016 was a very busy year with many achievements for the Health and Social Services Department. Read the 2016 Annual Report here.

Need to make a payment to Ontario Works?

If you have an overpayment with our office we now offer internet and telephone banking. To be set up for either, please contact Ext. 3746. We also accept payments by debit machine (Simcoe Office only), cash, cheque or money order.

Legal Health Check

Many people do not think of their everyday problems as being “legal problems”. People living in poverty are more likely to report problems such as bad health, unemployment, low income, poor housing and family breakdown. Visit the legal health checkup website to find help.

Child Care Fee Subsidy Sample Income Test

You may be eligible for Child Care Fee Subsidy, a program that helps families pay for licensed child care and qualified recreation programs. Try our sample income test and learn more about your eligibility.

To report Ontario Works Fraud, click here.

ALL COUNTY BUILDINGS ARE SCENT FREE. All persons visiting our buildings must not use scented body products. Many people have allergies or sensitivities, and may experience severe symptoms and health problems. Thank you for your co-operation.